Search

Updated 3 weeks ago by Ionuț Colceriu

Once you and your team build up a number of templates, finding the right one can be difficult. Searching allows you to find the right template easily.

You can search your templates in the Template Title or Template Shortcut of your Template Body. You can also filter templates by using Tags.

We're using "fuzzy searching" to filter your templates. Fuzzy searching means we're approximately matching the search text with titles, shortcuts or contents. This makes it easier to find your templates.

If you need an exact match, or a specific template, you can use the advanced search.

You can use special search operators to filter your search results. You can also combine operators to filter your templates even more.

How to use search operators

You can use search operators with the regular text search, in the search fields from the template dashboard or the Autocomplete Dialog.

Filter templates in the Autocomplete dialog

Search operators you can use

What you can search by

Search operator & example

Search by tag

tag: or :in

Example: tag:en

Example: in:greetings

Search by template title

title:

Example: title:Hello

Example: title:"Kind regards"

Search by template shortcut

shortcut:

Example: shortcut:h

Search by template TO field

to:

Example: to:alex@gorgias.com

Search by template Subject field

subject:

Example: subject:Hello

Example: subject:"Tuesday update"

  • You can combine advanced search operators with regular text search.
    Example: in:en Nice to meet
  • You can also combine multiple search operators.
    Example: tag:en shortcut:h Nice to meet
  • Operator values that contain spaces must use double quotes.
    Example: title:"Kind regards"

How did we do?